POLICY INFORMATION

Big Sky Telecom, Inc. (BST)  Accounts that have not been paid up to date or payment arrangements made, will be suspended till payment has been received.  Operating costs have been increasing and in order for Big Sky Telecom to provide new services and update existing services, it is imperative all accounts are maintained current.  BST understands there are times when payments slip or a customer is going to be late, but please contact us or make payment arrangements. 

Suspended Service penalty:  Invoices are sent on the 1^st of each month for the coming month.  Payment is due Net 15 or the 16^th of the month.  There is a 10 day grace period however if payment is not received by the 26^th, the account will be suspended until payment is made or payment arrangements are agreed to.

Late payment penalty:  BST has a $5 late payment penalty.  If payment for services due on the 16^th of the month are not received prior to next month’s billing, a $5 late fee will be added to the invoice.

Returned check penalty: BST will be assessing a $20 returned check fee to all returned checks.

Collections Policy:  BST will close accounts and send to Action Collection Agency of Idaho after 90 days of non-payment or payment arrangement obligations not maintained. 

Updated September 1, 2006